Terms of Service

These terms govern your use of Talvaya (the "Service"), operated by Chukwu Ebuka Gift Onwusaka, a sole proprietor trading as NovaDigital, 37 Hilltop, Barberton Road, Barberton, 1300, South Africa ("we", "us"). By creating an account you agree to them.

1. What Talvaya is

Talvaya is an online application-preparation tool that uses artificial intelligence to help you analyse vacancies and prepare CVs, letters, emails and interview answers from the information you provide.

2. No guarantee of employment

Talvaya improves the quality of your preparation. It does not guarantee interviews, offers or employment. Outcomes depend on employers, the opportunities available and your qualifications.

3. Your responsibilities

• You must provide accurate information and keep your login details secure.
• AI output can contain mistakes. You must review everything before you use it and ensure every application you submit is truthful.
• You must follow each employer's rules, including any rule against using outside help during assessments. Do not use Talvaya during a live test.
• You must not misuse the Service, attempt to access other users' data, resell access, or use it for unlawful purposes.
• You must be at least 16 years old, or have a parent or guardian's consent.

4. Plans, credits and payment

The Free plan includes 3 AI credits. Paid plans are Talvaya Monthly (R69 per month, 25 AI credits per month) and Talvaya Yearly (R599 per year, 25 AI credits per month and the Talvaya Career Kit download). Prices include VAT where applicable. One credit equals one AI generation, or one interview practice session. Credits refill monthly, unused credits do not roll over, and credits have no cash value.

Card subscriptions are billed through PayFast at the start of each period and renew automatically until you cancel. You can cancel at any time in Plan & Billing; you will not be charged again and keep access until the end of the period you have paid for. We never see or store your card details. Bank transfers (EFT) pay for one period and do not renew automatically; your plan is activated after we verify your proof of payment, within 24 hours of receiving it.

We may change prices for future billing periods with at least 30 days' notice by email. If you do not agree, you can cancel before the change takes effect.

5. Fair use

To keep the Service reliable for everyone, we may apply reasonable limits to automated or excessive use.

6. Your content

You own your Career Profile and the documents generated for you. You give us permission to process them only to provide the Service. See our Privacy Policy.

7. Availability and changes

We aim to keep Talvaya available but cannot promise uninterrupted service. We may update features and these terms; material changes will be communicated by email or in the app.

8. Liability

To the extent permitted by law, including the Consumer Protection Act, our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under South African consumer law.

9. Termination

You may delete your account at any time in Settings. We may suspend accounts that breach these terms.

10. Governing law and contact

These terms are governed by the laws of the Republic of South Africa. Questions: support@talvaya.co.za.